Welcome to the BOTANICAL BELLA website & online store. BOTANICAL BELLA provides their services to you subject to the following conditions. By accessing and using the website, the user agrees to be bound by the Terms of Service set out in this legal notice.

BOTANICAL BELLA reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.


  • No orders will be accepted telephonically, via personal messaging or via social media.
  • Orders will only be booked and processed once full payment has been confirmed.
  • If Payments are made via direct electronic funds transfer (EFT), proof of payment should be emailed to orders@botanicalbella.co.za The Order Number should be used as reference.
  • If Payments are made via Payfast Payment Gateway, Bella Poppelina will get Proof of payment from Payfast Payment Gateway.
  • Orders, without any payment made within 48 hours from when the invoice was sent, will automatically be cancelled.
  • Ordered items are considered sold. Payments are not refundable and cannot be exchanged for other products.
  • Our lead time is generally 2-4 days, subject to stock availability. Refer to LEAD TIME to learn more. This timetable may vary in a busy season and you will be notified if your order may take longer.
  • Botanical Bella will keep you updated on the status of your order.
  • Orders are open for South African residents only.


When you visit the BOTANICAL BELLA website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site.

All private information required for processing orders placed through the e-commerce facility, namely your personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to the Courier Company when delivering your order.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of BOTANICAL BELLA or its content suppliers and are subject to copyright protections and /or other intellectual property rights or licenses held by BOTANICAL BELLA.
The user may not access, display, use, download, and/or otherwise copy or distribute content obtained on this website for marketing and/or other purposes, without the written consent of BOTANICAL BELLA. You cannot access or use the BOTANICAL BELLA website for any illegal or unauthorized purpose.


We are committed to providing our customers with high quality products. We have done our very best to display our items as accurately as possible on the Site and/or Social Media platforms however variations in style, colour, size, shape and look may occur. If you are not satisfied with your purchase, please review our Shipping & Returns policy or email hello@botanicalbella.co.za for further assistance.


The information on the BOTANICAL BELLA website may contain inaccuracies or typographical errors. BOTANICAL BELLA reserves the right to update any information they see fit at any time without prior notice. Please note that such errors may relate to availability and/or product information and/or pricing. In these instances, BOTANICAL BELLA have the right to terminate any orders involving inaccuracies. We apologise for any inconveniences caused.

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